who can make a referal?

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Supported Steps accept both professional referrals, and self-referrals from individuals in need.

Referrals can be made over the telephone, by calling our team on 01204 318001.

Alternatively, referrals can be made via email. 

Please email us at enquiries@supportedsteps.co.uk to request a referral form.

· Individuals who are currently detained under the Mental Health Act.

· Individuals who are actively suicidal or presenting at significant risk of life-threatening harm to themselves.

· Individuals with a recent history of aggression or violence towards others which may put others at risk.

· Individuals with significant impairment of cognitive function (e.g. dementia).

· Whilst a history of drug and alcohol misuse would not be an automatic reason for exclusion, people whom present themselves to Supported Steps under the influence of either alcohol or illicit substance misuse may not be supported at that time, as they would be unable to engage with the programme of support on offer and staff would not be in a position to ensure other Service Users safety.

· Service users who are homeless should be directed to the existing specialised support services within Bolton and Greater Manchester where there are any immediate housing needs as Supported Steps will not be able to provide direct assistance with this.

· Individuals with a moderate or severe learning disability should not be referred to Supported Steps, as they would likely not be able to fully understand or engage with the support that we offer. Individuals with a mild learning disability may be referred, provided they are able to fully understand and engage with the support offered. 

· Reasonable adjustments will be made under the Equality Act and Green light principles, for people with a learning disability, to ensure not only equity of access, but also equity of outcome.