Our Vision

Supported Steps are a CQC registered, non-profit community interest company in Farnworth, Bolton. Our vision is to support individuals and families in our local community to thrive and live more fulfilled lives, despite living with mental health difficulties. As a team, we are hugely passionate about reducing stigma and discrimination around mental health, and promoting more awareness within our community. Social research is an important part of our work, as we strive to provide the support and service's that our community is lacking. All of our service's profits and donations go directly to providing our community with the necessary resources to improve mental health and wellbeing for those most in need.

Our Values

· Supported Steps will work to cultivate and promote person centered values in all the support we provide
· We will treat people with compassion and dignity
· We will promote independence and ensure clients are enabled to work towards their goals and aspirations
· Supported Steps will treat people with respect and equality at all times
· The safety of our clients and staff is of upmost importance
· We will work to improve health and wellbeing of everybody who accesses our service
· Supported Steps both advocate and encourage innovation within the care we provide and strive to improve our services by listening and acting on feedback
· Supported Steps promise to work with integrity to create bespoke packages of care, with the focus being on improving the quality of living, reducing hospital admissions and preventing relapse.

Our Mission

Supported Steps is committed to providing the best quality person centered care for individuals experiencing mental ill-health. We aim to improve social outcomes and rebuild confidence in those who have experienced adversity due to lack of support and adequate social care which meets their individual needs.

Supported Steps utilise the Recovery model of mental health in all aspects of our work, providing support in both community and home settings, using a variety of evidence-based approaches, therapeutic interventions and tools to improve the client’s mental health and wellbeing. We also provide some aspects of personal care, including medication support, which is regulated by the Care Quality Commission.

Services we offer

Support at home with daily living

Our team of support workers and carers, will provide 1:1 home visits, supporting clients with a tailor-made care plan aimed at improving their mental health & well being, or supporting them with their physical needs to allow clients to live independently in their homes. Support may include assisting with personal care needs, helping with daily living skills, self-care, emotional well being, attending appointments, community activities, and much more.

Therapeutic Support

Support at home with daily living

Our support staff will offer support on a 1:1 basis or in a group setting.

Our highly skilled team will provide a variety of therapeutic support groups and practical sessions to help aid mental health understanding & awareness, self-care and coping skills for individuals with lived mental health experience & their families.

Self-care & Recovery

Support at home with daily living

Social Inclusion & Community support

Our support staff will offer a variety of 1:1 and group support sessions looking to help individuals better understand their mental health, improve self-care and coping skills. Which will in turn, reduce the frequency of individuals experiencing crisis and hospital admissions, and aid vulnerable individuals on their ongoing recovery journeys.

Social Inclusion & Community support

Our service will support vulnerable and isolated individuals to reintegrate back into the community, by encouraging participation in community support groups or activities, accompanying individuals to activities to ease initial anxieties, and encourage peer support to and from other individuals with shared interests or similar lived experiences.

Practical support & Signposting

Social Inclusion & Community support

Family & Carer support and advice

As many vulnerable people suffering with mental illness are often experiencing other difficulties including housing and employment issues, difficulties obtaining welfare benefits or managing finances. Our team will offer practical support and signposting to other relevant agencies in order to help improve difficult circumstances that may be negatively impacting individuals' mental health & wellbeing.

Family & Carer support and advice

Social Inclusion & Community support

Family & Carer support and advice

As family and carers of those suffering from mental and physical illness can often experience burnout, breakdown and mental health difficulties themselves, our team will provide 1:1 and group support sessions to those negatively affected by a loved one's ill health. Sessions will include support with understanding and supporting their loved ones, self-care, and managing their own health and well being.